environmentally guarded internet since 2003

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  • SALES: 0845 058 0659
  • SUPPORT: 0870 720 1690

sales[at]greenisp.net
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Home Broadband

Up to 24Mb/s Home broadband from £14.99/month
NEW - SUPER FAST 76 Mb/s Fibre Optic Broadband FTTC


Green ISP Broadband
GREAT FOR
  • Downloading Music
  • Sharing Photos
  • Up to 8 Computers
INCLUDES
  • Free greenisp.co.uk email
  • Switch for £15 BT / £40 LLU
    (FREE Connection in some areas, ask us)
  • No Long Contract tie-ins (min 3 months)

ADSL Broadband
Product / Service
Activation/
Migration Fee
Download/Upload Speed Standard Use Heavy Use Optional FREE Anti-virus
& spam email
WHAT SPEED CAN I GET?
Green FTTC (Fibre Optic) -
Prices from:

£26.99/mth (NEW Product).
£40
(free)
up to
76Mbs /19Mbs
yes yes yes
Green Broadband (21CN) ADSL2+
Day Time Unlimiteduse
.
£14.99/month. (NEW Product)
£15/£15
(free)
up to
24Mbs / 1.3Mbs (see note ++)
yes yes yes
Green Broadband ADSL2+ (SPECIAL)
Up to 20/24Mb/s "UNMETERED" Use
:
£18.99/£19.99month
Free up to
20/24Mbs / 1Mbs
** PLEASE DESCRIBE THIS IMAGE ** ** PLEASE DESCRIBE THIS IMAGE ** ** PLEASE DESCRIBE THIS IMAGE **
Green Broadband (21CN) ADSL2+ Standard Use - 100GB Per Month
£16.99/mth.
£40/£15
(free)
up to
24Mbs / 1.3Mbs
yes yes yes
Green Broadband ADSL2+ LLU
Up to 24Mb/s Standard 100Gb Use
:
£14.99/month
£15 up to
24Mbs / 1Mbs
yes yes yes

NOTE:
All broadband products : £40 incl vat activation fee, £15 Migration fee for BT Stream and £40 LLU/ADSL2+
(FREE Connection in some areas, please ask).

Prices DO NOT Include Line Rental. You will need an Active Phone Line to receive our Broadband, ask us and we can advise how to get your line connected.

All ADSL MAX and ADSL2+ products get a Free Static/Fixed IP address.

*Broadband activations/migrations normally take 5 to 7 working days from placing order (10 to 12 working days for ADSL2+ and LLU)*

ADSL SPEEDS ABOVE are all dependant on your Telephone Line Quality, the distance you are from the Telephone Exchange and the most Up To Date BT Telephone exchange ADSL equipment being installed at your specific exchange?
LLU and ADSL2+ Availability also depends on the specific telephone exchange your Telephone line is connected to.

++ This product is tailored for browser, general interactive applications not suitable for avid gamers or heavy file transfer applications and has a more strict acceptable usage policy applied.


USAGE EXPLAINED:
DayTime Products -
DAYTIME Products have Trafic management and Throttling between the hours of 1800 and 0900 but are still unmetered use


Standard - Standard packages cater for the majority of broadband usage requirements and account for more than 80% of Broadband usage. Standard packages are for customers expecting to use no more than 50GB per month for ADSL Max and 100GB for ADSL2+ LLU and 21CN. FTTC Usage is Unmetered GB use.
Usage over this amount will be billed at £1.25 per GB.


UNMETERED ADSL2+ - Up to 24Mb/s) - As it suggests, Special Truly Unmetered service at hundreds of enabled Exchanges accress the UK, this will be listed if available at the Telephone number/service check during the ordering procedure.


USAGE/ALLOWANCE GUIDE

Home Broadband FAQs

Who can get it and how?

Most households and offices can now access a broadband connection through their standard telephone line and an enabled BT Exchange. BT have removed the distance limits for Broadband ADSL services in most areas up to 512kbps and extended the reach for 1Mbps Broadband ADSL services from 3.5km to 6km from the exchange, BT are also upgrading exchanges to allow our "NEW" 76Mbps Fibre Optic (FTTC). Your line will be checked to see what speed it can handle up to 76Mbps, then you choose the service! upload speeds of up to 1.3Mb/s are available for 21CN. Max services are now up to 448kb for home and 832kb for business, ADSL 2+ (24Mb/s) services have an up to 1Mb/s Upload speed.


What if I go over my Usage allowance?

If you choose one of our "STANDARD" products which have a 50 or 100 GB per month "Cap", you will be notified by email if this "Cap" is exceeded (you can then pay for this usage in your Control Panel). Usage over this amount will be billed at £1.25 per GB (2GB block).
Usage guide here:


Can I upgrade/Downgrade (Regrade) my service?

If you wish to Upgrade or Downgrade (Regrade) your ADSL you can do this so long as your Telephone Line and Exchange can support the chosen regrade product, please contact us in the normal way via email or telephone and we can advise you, (their may be a small Regrade fee depending on your current service or contract status?).


Will all customers be able to get Super Fast speeds on DSL products?

More and more households can now access a 24Mb/s (ADSL2+) broadband connection through their standard telephone line and a ADSL2+ enabled Telephone Exchange. BT and some of our other Suppliers have been installing Telepphone Exchange equipment all over the UK, most Cities, Large Towns and some Larger Villages have already had their Exchanges updated for ADSL2+ (24Mb/s) broadband, during the sign-up process the system will list any 24Mb/s services if they are available on your Telephone Number.
BT are also upgrading exchanges to allow our "NEW" 76Mbps Fibre Optic (FTTC) services. Your line will be checked to see what speed it can handle up to 76Mbps, then you choose the service!
CHECK YOUR LIKELY SPEED HERE


Do you plant a tree for all new members?

Yes we do, we have to date literally planted Thousands of Trees in partnership with Treesponsibility, if you do not receive your Personalised Planting certificate please contact trees(at)greenisp.net to ask for a copy.
Since December 2004, we have been planting a tree in our designated planting area for every customer who signs up for any of our Broadband Products, on top of our Co2 offset. Each customer who signs up for broadband will receive a personalized certificate of planting.
We have to date literally planted Thousands of Trees.
We work with TreeSponsibility, a Climate Action Group to offset our Carbon by "sequestration" or "Carbon Fix".


What Hardware or Equipment do I need?

We recommend that you use an ADSL Router that can be upgrded to Fibre FTTC in future- You can Purchase one of ours as listed as you sign-up for our ADSL or at your nearest computer store.
** PLEASE DESCRIBE THIS IMAGE ** Hardware such as the one we supply by Technicolor is completely independent of your computer, so is almost certain to be compatible with your operating system version.

* At the sign-up process you can choose our Pro Router which is delivered pre-configured so all you need do is plug them in (£59.99 for combined ADSL2+ standard and FTTC with Modem).
More information here


Can I Move to Green ISP from my current ISP?

You can **migrate in to green ISP from other ISPs. For customers who wish to bring their existing broadband connection to us, click here and you will be asked to check the line and then asked to complete the signup process. ( click here for more info on migrating).

** The internal BT process has recently changed, you no longer require a MAC Code to Migrate, however you need to confirm with your Current Provider that you are clear of any contractual obligation with them as they may refuse the move?. Our systems will identify which charging is applicable on signup, Free or Chargeable based on the area you live.

..................................................................................................................................

IMPORTANT Notes // All home broadband products carry a £82.25 early cancellation fee applies if canceling within contracted period (usually 3 months).

Due to the implementation of the "neutral" network operator Openreach it has been deemed necessary to introduce a ceassation charge for broadband services of £21.50 (in effect from 8/07/09).


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© 2003-2013 - Green ISP is a Not for Profit Organization. Limited by Guarantee in England & Wales No:04817314