COMMENTS; CUSTOMER TESTIMONIALS
15/01/08
Thanks for your help - sorry for sounding like a complete dunce! I get very confused with all this computer jargon!
Many thanks again for all your help - by far the best thing about you guys is being able to ring up for help and always speak to the same person (you!) - it's amazing, and a very rare thing these days. And also to say this new email format is brilliant - loads better than the previous one.
Kaz,
ADSL Broadband and Hosting customer.
30/6/07
Dear Green ISP,
Just wanted to say thankyou for an amazingly fast start to your service, you have managed to get me connected in 3 days, this is astonoshing! I look foreward to enjoying your service for many years to come.
Also i was happy to see you are situated in Hebden Bridge, not at all far from where i used to live, i hope your not suffering too badly from the sky water (flooding).
Anyhow, best let you get back to something more important :)
My sincere gratitude for your excellant service,
Joe and Gemma
(Broadband Customer)
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5/3/07
I'm a business "max" customer and I've found the service via GreenISP to be good, often excellent, while the support when needed has been outstanding, just what one would hope for - if not expec t- from a green and ethical small business. My one disappointment is that GISP haven't adopted a higher profile on the leading UK DSL forums so that more potential customers can learn about what they're missing.
Gordon Douglas, (Broadband customer)
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28/10/2006
The service provided in dealing with what was a nightmare issue with my domain was exceptional.
Many thanks.
Cheers,
Dave. (Broadband and Hosting customer)
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5/11/2006
Thank you, that helps a lot; thank you very much for the help, advice, and good service :)
Regards, James.
(Hosting customer looking for Broadband advice).
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21/11/2005
Well Paul at Green ISP,
I owe you a big thank you.
How is it that a fairly easy chat with you appears to have solved my problem, while 90 minutes with my Hardware Supplier helpline was useless. I followed your instructions, and things now seem to work as they should. It took me a minute to work out how to reconfigure my email, but as you can see that's been done.
Chris Smith
(Broadband Customer).
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23/9/2004
Thanks for the information.
It's a nice surprise, and very encouraging to have such a detailed reply for such a vague question from a prospective customer. If only all service providers were as good as this!
Pete Bull
(prospective customer who then signed up to a Dial-up service).
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18/8/2004
I recently experienced poor customer service from one of the larger ISPs. I have signed up with a very helpful, accessible eco-friendly ISP, who has good green credentials and who I believe is also cheaper than the majors for the same monthly offering. It occurred to me that if such a company cares about the planet, they are more likely to care about my e-mail/internet/broadband account too.
Gary Foster
(Broadband Customer)
01/12/2005
Thank you for the e-mail. We are very happy with the services. We usually get logged on quickly and any delay is not long enough to be a problem. otherwise all is well. Many thanks.
Mike Ranstead (customer)
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25/2/2004
Dear Green ISP.
I'd be delighted to be linked with your website Green ISP.
I hope we meet some day.
With best regards,
Edward Goldsmith.
(Founding Editor The Ecologist Magazine) |
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